SFMC Program Manager
Not Disclosed (offered through STI)
Remote (U.S.)
Recruiter: Lakshmi Nara, Technical Recruiter, Sun Technologies Inc. | 678.967.8796 | lakshmin@suntechnologies.com (LinkedIn)
Technology: SFMC
Employment Type/Duration: Contract (11-month+)
Remote: Yes
Pay Rate: $100/hr
Perks/Benefits: Medical Insurance in compliance with the ACA, 401(k), Sick leave in compliance with applicable state, federal, and local laws
DESCRIPTION/REQUIREMENTS
- Qualifications:
- Experience with Salesforce Marketing cloud SFMC or Salesforce Health Cloud
- CRM Migrations and enabling business partners to build on salesforce marketing cloud
- Migrating external campaigns onto the platform – a set of about 12 brands that are still in various stages of the migration
- Education: Bachelor’s degree in pharmacy, Pharmaceutical Sciences, Engineering, or related field. Advanced degree (e.g., MBA, MS) preferred.
- Experience: Minimum of 5 years of experience in technical program management within the pharmaceutical industry is preferred. Proven track record of successfully delivering complex projects.
- Technical Skills: Proficiency in project management tools (e.g., JIRA, Microsoft Project) and methodologies (e.g., Agile, Waterfall). Able to generate and optimize key metrics related to program management and engineering throughput.
- Communication: Excellent interpersonal and communication skills. Ability to influence and negotiate with stakeholders at all levels of the organization including Status reporting for various programs including schedule, budget and resource management.
- Problem-Solving: Strong analytical and problem-solving abilities. Experience in navigating technical challenges and resolving conflicts within project teams.
- Leadership: Demonstrated leadership skills in driving cross-functional teams towards common goals. Ability to motivate teams and foster a collaborative work environment.
- Certifications: Project Management Professional (PMP) certification, Agile Scrum Master, and any additional certifications related to delivery and execution aspects is preferred
- Responsibilities:
- Strategic Planning: Collaborate with stakeholders to define project scope, goals, and deliverables. Develop comprehensive project plans and timelines that account for key milestones and technical dependencies along with integration needs.
- Project Leadership: Led cross-functional teams in the planning, execution, and delivery of projects that spans across 15+ solutions within Patient Services BTO
- Technical Expertise: Have good experience in managing programs leveraging variety of technologies ( Salesforce, PBI, Snowflake etc.) and be able to guide engineering teams during planning and execution of agile or hybrid programs.
- Risk Management: Identify project risks and develop mitigation strategies. Proactively address technical challenges and eliminate hurdles to keep projects on track.
- Resource Management: Allocate resources effectively across projects. Monitor and report on resource utilization, ensuring optimal productivity and cost-efficiency.
- Communication: Facilitate communication between technical teams and business stakeholders. Provide regular updates on project status, milestones, and risks.
- Quality Assurance: Implement quality assurance processes to maintain high standards of deliverables. Conduct regular reviews and audits to ensure compliance and adherence to project requirements.
- Continuous Improvement: Identify opportunities for process optimization and efficiency gains within project management frameworks. Drive initiatives to improve project delivery and execution.
Travel: Not Specified (contact recruiter directly)